Samsung+ customer support app gets live video chat and remote assistance

Samsung+ is Samsung’s customer support app, that you can find preinstalled on a variety of the company’s smartphones and tablets, including the recently released Galaxy S7 and S7 edge of course. And today Samsung+ has received a huge update, which should make its way to the Google Play Store in the next few hours.

The first new thing is that you can live video chat with a Samsung customer support representative, or you can text or use a plain old voice call if you so wish. Remote assistance is built in too, which means you can grant a support rep permission to remotely operate and…


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Source:GSMArena

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