Apple today launched a new repair program for iPhone 6s users whose devices may be unexpectedly shutting down. The issue is a limited one only affecting certain devices manufactured between September and October 2015.
Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.
If you have experienced this issue, please visit an Apple Retail Store or an Apple Authorized Service Provider and have your device's serial number checked to confirm eligibility for a battery replacement, free of charge.
Apple's resolution for the issue is to replace the device's battery free of charge, although Apple notes that if there are other problems with a user's device such as a cracked screen that could impair the battery replacement procedure, those issues must be repaired for a fee before the battery issue can be addressed.
Users who previously paid to have their batteries replaced for this issue can contact Apple to request refunds.
Just three days ago, Apple launched a repair program for iPhone 6 Plus owners whose devices are experiencing so-called "Touch Disease" where users may see display flickering or a loss of touch sensitivity. That program carries a $149 repair fee, as Apple says the issue is caused at least in part by the device having been "dropped multiple times on a hard surface."
Many Apple devices after Cook took over and quality control went to hell: There's a repair program for it.™
Nope.
We can go as far as the Cube by Steve Jobs, where it suffers many quality issues, including cracking of the case and overheating. There are numerous overheating issues on Macs as well, especially the first Macbook Air. Then there are iPods and iPod nano that can be scratched when you take them out of the box, buzzing issues on nano 2nd gen, etc etc.
These are all mass produced devices. The key is in handling problems when they came up. Take the iPhone 5 battery replacement program. Apple set the program to cover 3 years from the release of the product (same with this). This is extremely generous. Most other companies only allow very limited window for consumers to take part of whatever repair program.
Also as a followup post I feel compelled to say that the last time I was in the Apple store to talk with a "genius" (2 of them at the genius bar in Tyson's Corner had the old genius logo tattooed on their arms - wtf weird) it was one of the worst retail experiences I've had in my entire life. The whole store was a zoo, people screaming at staff, I waited for 45 minutes until they saw me despite having an appointment.. While I waited an additional 2 hours for my phone screen to be replaced I wandered around the mall feeling terrible about the whole Apple experience. I walked by the MS store which used to be a joke, and it was packed with people - playing games, awesome demos, lots of VR stuff, tons of people buying things and having fun. That MS store used to be an absolute ghost town..
This experience was right after the iPhone 7 was announced. I was so disgusted that I walked around to carrier stores looking at android devices and researching them. Long story short is that I ended up getting an S7 Edge as a result of this whole experience, only time I've strayed from Apple since my first iPhone (3G) - and it's been awesome. Say what you will about "exploding phone lol" but practically everything on that phone beats the iPhone, INCLUDING Android. For the past 8 years I would have laughed at someone who said that to me, but it is now true. What's funny is that all the rumors for iPhone 8 "just wait another year" are things already on the S7 Edge - OLED screen, wraparound screen, glass front and back, etc...
Apple kills it with MacBooks, and iOS has great trackpad support, but the clock is ticking there too honestly. Give the surface books a couple of revisions and MS might do it. I had preordered a MBP 15" but ended up feeling sick about it every day, hating all the news coming out, and I ended up buying a (another, used to have one) MBP 15" from 2012 for $850 in brand new condition. Saved $1600 and feeling great. I told my friends and found out that every single one of them canceled their preorders - either a day or so after launch, or when any of the various pieces of news came out
I really do hate to be all "MAC DOOMERS" here but I just had to get this off my chest
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
Wednesday April 24, 2024 3:39 pm PDT by Juli Clover
Apple today released several open source large language models (LLMs) that are designed to run on-device rather than through cloud servers. Called OpenELM (Open-source Efficient Language Models), the LLMs are available on the Hugging Face Hub, a community for sharing AI code. As outlined in a white paper [PDF], there are eight total OpenELM models, four of which were pre-trained using the...
Wednesday April 24, 2024 2:05 pm PDT by Joe Rossignol
Apple is set to unveil iOS 18 during its WWDC keynote on June 10, so the software update is a little over six weeks away from being announced. Below, we recap rumored features and changes planned for the iPhone with iOS 18. iOS 18 will reportedly be the "biggest" update in the iPhone's history, with new ChatGPT-inspired generative AI features, a more customizable Home Screen, and much more....
Apple has dropped the number of Vision Pro units that it plans to ship in 2024, going from an expected 700 to 800k units to just 400k to 450k units, according to Apple analyst Ming-Chi Kuo. Orders have been scaled back before the Vision Pro has launched in markets outside of the United States, which Kuo says is a sign that demand in the U.S. has "fallen sharply beyond expectations." As a...
Apple is finally planning a Calculator app for the iPad, over 14 years after launching the device, according to a source familiar with the matter. iPadOS 18 will include a built-in Calculator app for all iPad models that are compatible with the software update, which is expected to be unveiled during the opening keynote of Apple's annual developers conference WWDC on June 10. AppleInsider...
Top Rated Comments
We can go as far as the Cube by Steve Jobs, where it suffers many quality issues, including cracking of the case and overheating. There are numerous overheating issues on Macs as well, especially the first Macbook Air. Then there are iPods and iPod nano that can be scratched when you take them out of the box, buzzing issues on nano 2nd gen, etc etc.
These are all mass produced devices. The key is in handling problems when they came up. Take the iPhone 5 battery replacement program. Apple set the program to cover 3 years from the release of the product (same with this). This is extremely generous. Most other companies only allow very limited window for consumers to take part of whatever repair program.
This experience was right after the iPhone 7 was announced. I was so disgusted that I walked around to carrier stores looking at android devices and researching them. Long story short is that I ended up getting an S7 Edge as a result of this whole experience, only time I've strayed from Apple since my first iPhone (3G) - and it's been awesome. Say what you will about "exploding phone lol" but practically everything on that phone beats the iPhone, INCLUDING Android. For the past 8 years I would have laughed at someone who said that to me, but it is now true. What's funny is that all the rumors for iPhone 8 "just wait another year" are things already on the S7 Edge - OLED screen, wraparound screen, glass front and back, etc...
Apple kills it with MacBooks, and iOS has great trackpad support, but the clock is ticking there too honestly. Give the surface books a couple of revisions and MS might do it. I had preordered a MBP 15" but ended up feeling sick about it every day, hating all the news coming out, and I ended up buying a (another, used to have one) MBP 15" from 2012 for $850 in brand new condition. Saved $1600 and feeling great. I told my friends and found out that every single one of them canceled their preorders - either a day or so after launch, or when any of the various pieces of news came out
I really do hate to be all "MAC DOOMERS" here but I just had to get this off my chest