HP Service Anywhere garantuje dostupnost IT servisa i omogu\u0107ava organizacijama da podstaknu rast i snize tro\u0161kove<\/p>\n
BEOGRAD, 23. oktobar 2012. \u2014 HP predstavlja HP Service Anywhere softver koji se isporu\u010duje kao usluga, a koji garantuje dostupnost IT sistema i omogu\u0107ava organizacijama da unaprede produktivnost, kao i da usaglase IT okru\u017eenje i promenljive poslovne zahteve.<\/p>\n
Organizacijama je potrebno jednostavno i agilno re\u0161enje za IT podr\u0161ku koje im omogu\u0107ava da brzo re\u0161avaju probleme i prilago\u0111avaju se promenljivim poslovnim zahtevima. Organizacije tako\u0111e \u017eele i da smanje tro\u0161kove i kompleksnost pokretanja i odr\u017eavanja re\u0161enja za pru\u017eanje podr\u0161ke, kao i da izbegnu prekide rada i smanjivanje kvaliteta internih usluga.
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\nHP Service Anywhere, softversko re\u0161enje za upravljanje IT servisima koje se pokre\u0107e kroz cloud, omogu\u0107ava organizacijama da zadovolje svoje potrebe brzim re\u0161avanjem IT incidenata i garantovanjem dostupnosti kriti\u010dnih servisa. Novo re\u0161enje ima intuitivan korisni\u010dki interfejs i lako se pokre\u0107e, odr\u017eava i nadogra\u0111uje.<\/p>\n
\u201cKorisnici svih veli\u010dina tra\u017ee cloud re\u0161enje za IT podr\u0161ku koje se lako implementira i pode\u0161ava\u201d, rekao je George Flansburg, operations management practice lead, ResultsPositive, HP-ov partner. \u201cHP Service Anywhere se lako implementira i omogu\u0107ava srednjim i velikim korisnicima da po\u010dnu primenu u roku od nekoliko nedelja, umesto nekoliko meseci koliko je potrebno za instalaciju sopstvenog re\u0161enja.\u201d<\/p>\n
HP Service Anywhere obezbe\u0111uje sveobuhvatne mogu\u0107nosti podr\u0161ke, uklju\u010duju\u0107i vo\u0111enje dolaznih zahteva i konfiguraciju IT servisa, kao i upravljanje incidentima, problemima i promenama. HP Service Anywhere obuhvata i elemente dru\u0161tvenih mre\u017ea za deljenje i snimanje saveta i komunikacije. Dru\u0161tvena saradnja mo\u017ee unaprediti broj problema re\u0161enih nakon prvog poziva, skratiti vreme bavljenja problemom i smanjiti obim problema trenutnim uklju\u010divanjem pravih ljudi.<\/p>\n
\u201cNa\u0161i korisnici o\u010dekuju re\u0161enje za IT podr\u0161ku koje se lako koristi, mo\u017ee da se pro\u0161iri i sni\u017eava ukupne tro\u0161kove\u201d, rekao je Sean Caron, principal solution architect, Linium, HP-ov partner. \u201cUz HP Service Anywhere mo\u017eemo ponuditi napredne mogu\u0107nosti, poput upravljanja incidentima i promenama, kroz skalabilno re\u0161enje koje se isporu\u010duje kao usluga.\u201d<\/p>\n
HP Service Anywhere omogu\u0107ava korisnicima da:<\/p>\n
Unaprede produktivnost zaposlenih tako \u0161to \u0107e br\u017eom reakcijom ograni\u010diti trajanje prekida u radu. Takvi slu\u010dajevi se bele\u017ee i dele putem HP Enterprise Collaboration sofvera za kolaboraciju.
\nGarantuju dostupnost IT procesa kroz integraciju sa HP Universal Configuration Management Database (UCMDB) softverom koji upravlja odnosima izme\u0111u servisa, aplikacija i hardvera. Pored toga, HP Universal Discovery softver automatski otkriva i mapira relevantne elemente IT okru\u017eenja.
\nUbrzaju pokretanje putem intuitivnih, grafi\u010dkih alata koji pojednostavljuju tradicionalno kompleksne i vremenski zahtevne zadatke pode\u0161avanja i prilago\u0111avanja sistema. HP-ov pristup odvojeno \u010duva korisni\u010dka pode\u0161avanja \u0161to omogu\u0107ava jednostavnu i automatizovanu nadogradnju.
\nUpotrebom najboljih praksi implementacije i nadogradnje softvera, baziranih na ITIL standardima, ubrzaju pokretanje sistema.<\/p>\n
\u201cRe\u0161enja za IT podr\u0161ku moraju da se lako prilago\u0111avaju okru\u017eenjima organizacija kako bi pru\u017eale najbolju uslugu svojim korisnicima\u201d, rekao je Lee Nackman, potpredsednik i generalni direktor, Service and Portfolio Management, Software, HP. \u201cKao aplikacija koja se nudi po sistemu usluge, HP Service Anywhere pru\u017ea korisnicima bogat set funkcija koje se brzo i lako pokre\u0107u, odr\u017eavaju i nadogra\u0111uju.\u201d<\/p>\n
Uz novo re\u0161enje, u HP Software Professional Services ponudi se nalazi i HP Service Anywhere Foundation Service, usluga za podr\u0161ku prilikom pokretanja i uvo\u0111enja.<\/p>\n
Cene i dostupnost<\/p>\n
HP Service Anywhere je dostupan od HP-a i kroz mre\u017eu parBEOGRAD, 23. oktobar 2012. \u2014 HP predstavlja HP Service Anywhere softver koji se isporu\u010duje kao usluga, a koji garantuje dostupnost IT sistema i omogu\u0107ava organizacijama da unaprede produktivnost, kao i da usaglase IT okru\u017eenje i promenljive poslovne zahteve.tnera. Osnovna i varijabilna cena zavise od uslova, koli\u010dine i lokacije. Osnovna cena bi trebalo da bude 89 dolara po korisniku mese\u010dno.(1)<\/p>\n
HP Service Anywhere je klju\u010dna komponenta HP IT Performance Suite, nove generacije korporativne softverske platforme koja omogu\u0107ava IT odeljenju da unapredi performanse operativnim izve\u0161tavanjem.<\/p>\n
Vi\u0161e informacija o HP Service Anywhere ponudi je dostupno na adresi www.hpserviceanywhere.com.<\/p>\n
HP-ov najva\u017eniji doga\u0111aj za korisnike za region Evrope, Bliskog istoka i Afrike, HP Discover, \u0107e se odr\u017eati od 4 do 6. decembra u Frankfurtu u Nema\u010dkoj.<\/p>\n
O HP-u<\/p>\n
HP stvara nove mogu\u0107nosti da bi tehnologija ostvarila zna\u010dajan uticaj na ljude, preduze\u0107a, dr\u017eave i dru\u0161tvo. Kao najve\u0107a tehnolo\u0161ka kompanija na svetu, HP objedinjuje ponudu koja obuhvata re\u0161enja za \u0161tampu, personalne ra\u010dunare, softver, usluge i IT infrastrukturu radi re\u0161avanja korisni\u010dkih problema. Vi\u0161e informacija o kompaniji HP (NYSE: HPQ) potra\u017eite na www.hp.com.<\/p>\n
O\u010dekivane cene u SAD. Krajnje cene se mogu razlikovati.<\/p>\n
This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP\u2019s businesses; the development and transition of new products and services (and the enhancement of existing products and services) to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the protection of HP’s intellectual property assets, including intellectual property licensed from third parties; integration and other risks associated with business combination and investment transactions; the hiring and retention of key employees; assumptions related to pension and other post-retirement costs and retirement programs; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; expectations and assumptions relating to the execution and timing of cost reduction programs and restructuring and integration plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP\u2019s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2012 and HP\u2019s other filings with the Securities and Exchange Commission, including HP\u2019s Annual Report on Form 10-K for the fiscal year ended October 31, 2011. HP assumes no obligation and does not intend to update these forward-looking statements.<\/p>\n
\u00a9 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.<\/p>\n","protected":false},"excerpt":{"rendered":"
HP Service Anywhere garantuje dostupnost IT servisa i omogu\u0107ava organizacijama da podstaknu rast i snize tro\u0161kove BEOGRAD, 23. oktobar 2012. \u2014 HP predstavlja HP Service Anywhere softver koji se isporu\u010duje kao usluga, a koji garantuje dostupnost IT sistema i omogu\u0107ava organizacijama da unaprede produktivnost, kao i da usaglase IT okru\u017eenje i promenljive poslovne zahteve. Organizacijama je potrebno jednostavno i agilno re\u0161enje za IT podr\u0161ku koje im omogu\u0107ava da brzo re\u0161avaju probleme i… <\/p>\n