Taipei, Taiwan, October 5, 2010 – GIGABYTE TECHNOLOGY Co., Ltd, a leading manufacturer of motherboards, graphics cards and computing hardware solutions today proudly announced that GIGABYTE has opened the world’s highest altitude motherboard RMA center in the city of Lhasa, China, at 3,650 meters (11,975 feet) above sea level. GIGABYTE’s newest service center will provide professional RMA services to Tibetan customers in a fraction of the time it takes to RMA Tibetan goods in other regions.
As the political, economic, cultural and religious center of Tibet, Lhasa is famed as ‘the City of Sunshine’ and is a hot spot for tourists. However, its remoteness and traffic-laden roads often make life difficult for locals because services such as RMA need to be sent to distant Chengdu as part of a process that can take longer than a month. With the new RMA center from GIGABYTE, China’s second largest province now enjoys repair services that are on par with GIGABYTE RMA centers around the world.
The GIGABYTE Lhasa RMA Center is supervised by a senior resident engineer to provide the highest level of remote RMA services including the use of a high tech BGA machine that can replace a motherboard’s chipset. On top of the high tech capabilities and quick service, the Lhasa RMA center also provides a direct swap service for mainstream models – gone are the days of waiting on the repair process with motherboards that need to be returned from Chengdu. This dramatically enhances after sales service for GIGABYTE motherboards throughout Tibet because even users living in the Qinghai-Tibet Plateau can enjoy more direct and effective service.
The new Lhasa RMA service center demonstrates GIGABYTE’s unequalled commitment to quality products and services regardless of the inaccessibility of the region. With a global RMA network that is second to none, GIGABYTE continues to set the standard for quality customer RMA services while reducing the costs and effort required from customers, even at 3,650 m above sea level.